Insurance Plans – Finances

In order to give all patients access to quality care, we have joined most insurance carriers in this area! We have dropped out of insurance plans who treat their members unfairly, at the detriment of their health care.

While we are happy doing this, as a courtesy to our patients, we do require patient cooperation in providing appropriate insurance information. Patients are required to submit all necessary insurance information and appropriate identification at the initial visit, and whenever there is any change in that information. To determine if we participate in your insurance plan, please contact your insurance company.

Upon arrival to our office, you will be asked to fill out our Patient Encounter form. This will help us maintain an accurate record of your personal and insurance information. Therefore, if possible, we ask you to arrive a few minutes early for your appointment.

Please bring along with you any information, which would be relevant to your record. We will also need your complete insurance information. Please bring your insurance card and Driver’s License. This will ensure accurate billing of your Insurance Company, and will help us to locate you if subsequent developments dictate that we communicate with you, such as new developments in Health Care, which may impact on you personally.

If you will not be able to keep your appointment, please call us as soon as possible to cancel. We will be happy to reschedule another one for you. We require a 48-hour notice for all cancellations: NO-SHOWS will be charged a fee.

HMO and any patients requiring referrals: please bring your referrals with you. We are not allowed to see such patients without referrals; faxed referrals are unreliable, and a fee will be charged for our staff to track down appropriate referrals.

Patients are reminded that their choice of an Insurance Plan (e.g. HMO) may limit their reimbursement from insurance companies and the services which they are allowed to receive.

Our fees are based on type of treatment and degree of difficulty as well as time spent. We practice and encourage cost containment by providing personal care and allowing a prompt recovery and return to work. In order to keep our fees reasonable, we request that applicable fees and co-pays be paid at time of service. Participating Insurance Plans will be billed directly.

We are required by law and through our contracts with insurance carriers to collect co-pays and deductibles from each patient. These amounts depend on each patient’s particular insurance plan. Better plans require less out of pocket in a doctor’s office, and that is not under our control; it is the result of a plan that you chose (or someone chose for you).

A patient account representative is assigned to each patient to help answer any questions, file insurance claims and arrange for financing if needed.